SMARTDWELL TECHNOLOGIES

Terms and Conditions

1. Introduction

Welcome to SmartDwell Technologies. These Terms and Conditions ("Terms") govern your use of our online platform, mobile application ("App"), and any other services provided by SmartDwell Technologies ("Services"). By accessing or using our Services, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, please do not use our Services.

2. Scope of Services

SmartDwell Technologies offers a range of products and services including IoT solutions, smart devices, and digital payment services. These Terms apply to all transactions, interactions, and content provided on our website, mobile application, and any associated platforms. We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.

3. Use of Our Services

You agree to use our Services in accordance with these Terms and all applicable laws. You represent that you are at least 18 years old and have the legal capacity to enter into these Terms. Your use of our Services is at your own risk and is subject to these Terms.

Our Services include, but are not limited to, online payment processing, product information dissemination, and customer support. Unauthorized use of our Services is strictly prohibited.

4. Product Information

All product information provided on our platform is for informational purposes only. While we strive to ensure that all descriptions, pricing, and availability details are accurate, errors may occur. SmartDwell Technologies reserves the right to correct any inaccuracies and update product information at any time.

Our product offerings, including IoT devices and smart home technologies, are subject to specific warranty and support terms provided at the time of purchase.

5. Payment and Refunds

Payments for products and services are processed securely through our online payment gateway. By making a payment, you warrant that all payment details provided are accurate and that you are authorized to use the chosen payment method.

Refunds will be processed in accordance with our Refund Policy. In the event of a failed transaction, refunds will be initiated automatically and may take up to 3 business days to reflect in your account. For refund inquiries, please contact our customer support team.

6. Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, images, and software, is the property of SmartDwell Technologies or its licensors and is protected by applicable intellectual property laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the content without our prior written consent.

7. Disclaimer of Liability

Our Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied. SmartDwell Technologies is not liable for any indirect, incidental, or consequential damages arising from your use or inability to use our Services. While we take reasonable precautions to ensure data security, we do not guarantee absolute protection against all breaches.

8. Modifications to Terms

SmartDwell Technologies reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our platform. Your continued use of our Services after any changes have been made constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which SmartDwell Technologies operates, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

SmartDwell Technologies
Third Floor, Flat No. F-304, Rajshree Complex, Opp Asha Angan Bldg, Manpada Road, Dombivli-East, Thane, Maharashtra - 421201
Email: rahul@smartdwell.in | Phone: +91 7021418196

Privacy Policy

Effective Date: 25/03/2019

1. Introduction

Welcome to Smart Dwell Technologies. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use your information for the following purposes:

4. Nature of Business and Services

Smart Dwell Technologies operates as a service provider in the following domains:

5. Data Security

We implement robust security measures to protect your data from unauthorized access or misuse.

6. Sharing of Information

We do not sell or share your personal data with third parties except as required by law or to fulfill our business obligations.

7. Updates to this Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Smart Dwell Technologies
Third Floor, Flat No. F-304, Rajshree Complex, Opp Asha Angan Bldg, Manpada Road, Dombivli-East, Thane, Maharashtra - 421201
Email: rahul@smartdwell.in | Phone: +91 7021418196

Shipping Policy

Processing Time: All orders are delivered within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Time: Domestic Shipping: Orders will be delivered within 3 to 4 weeks from the date of order confirmation. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, and other unforeseen circumstances.

Refund Policy

By proceeding ahead with the payment process you expressly agree and provide your consent to the above-mentioned Terms and Conditions.